Tag Archives: Conversational

Build a human-like conversational voice AI app and collect customer feedback – JavaScript Dev Feed

Build a human-like conversational voice AI app and collect customer feedback Some years back Gartner predicted that 89% of all companies will compete on customer experience. Today no one gets surprised by this. We love Apple, Amazon and Netflix because of the seamless experiences their respective platforms provide. Customer feedback surveys, collecting net promoter scores…

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Deploy a Custom Resource using Cloudformation: A Conversational CRM (SFDC) using Amazon Connect and Lex – Developers Feed

Deploy a Custom Resource using Cloudformation: A Conversational CRM (SFDC) using Amazon Connect and Lex I have been working on implementing CRM applications for most of my career. All the CRM applications which I have worked with have a common pattern for access where users login to the application and then look through stuff to…

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